Refund Policy
Effective & Last Updated:
Digital Products and Final Sales
All products sold through ProKit Studio are digital products delivered electronically. Due to the nature of digital goods and the availability of the purchased files after delivery, all sales are final, and refunds are not provided for change of mind, accidental purchases, or a decision that the product is no longer needed, subject to applicable law.
Technical Support
If you encounter a technical issue accessing or using a purchased product, contact support@prokitstudiohq.com.
Please include:
- Your order reference
- The product name
- A description of the issue
- Relevant screenshots where available
Our support team can help troubleshoot product-related technical issues.
Technical support does not constitute a promise of a refund or a guarantee of a particular outcome.
Nothing in this policy excludes rights or remedies that cannot lawfully be excluded under applicable law.
Questions about our policies?
Our support team is available Monday to Friday to assist with queries.